At WPLive Support (“we,” “our,” or “us”), accessible from https://wplive-support.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our website support services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request support, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Website details
- Any information you voluntarily provide in messages or forms
Non-Personal Information
We may automatically collect certain non-identifiable information, such as:
- Browser type
- Device information
- IP address
- Pages visited
- Time and date of visits
- Referring URLs
This information is used for website functionality, analytics, and service improvement.
How We Use Your Information
We use collected information to:
- Provide and manage website support services
- Respond to inquiries and support requests
- Communicate regarding services or updates
- Improve website performance and user experience
- Maintain website security and prevent misuse
- Comply with legal or regulatory requirements
We do not use your information for unlawful or misleading purposes.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze website traffic
- Understand user interaction
You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.
Data Sharing and Disclosure
We do not sell, trade, or rent personal information to third parties.
We may share information only in the following situations:
- With trusted service providers assisting in website operations (under confidentiality obligations)
- To comply with legal obligations or lawful requests
- To protect the rights, safety, or property of WPLive Support and users
Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those websites independently.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
Children’s Information
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email:support@wplive-support.com
🌐 Website:https://wplive-support.com